Privacy Policy
1. Overview
This Privacy Policy applies to all visitors, registered account holders and purchasers of Aurifra official website. It explains our standards for collecting, using, storing and protecting your personal information during your browsing, account registration and order placement. By accessing our website and submitting your personal data, you fully consent to the data processing rules stated in this policy. We Reserve The Right To Amend This Policy Without Prior Notice. All Revisions Take Effect Immediately Upon Publication On This Page. Your Continued Use Of Our Website Constitutes Acceptance Of Updated Terms.
2. Information We Collect
2.1 Voluntarily Submitted Information
We collect data you actively fill in, including but not limited to: Account registration data: email address, account password, nickname; Order delivery data: full name, shipping address, contact phone number; Service consultation data: information you input via Contact Us form; Custom personalized content you provide for customized orders.
2.2 Automatically Collected Technical Data
When you browse our website, we automatically obtain non-identifiable technical information through cookies and site access logs: Device model, browser type, access time, page browsing records; IP address, access region, click track of product pages; Order browsing, wish list and shopping cart operation records. Cookie data will only be retained for 12 months.
2.3 Payment Related Data
We do not store your complete credit card, debit card or PayPal account information. All payment data is transmitted and stored by certified third-party payment service providers under encrypted security protocols. We only retain order payment records for order reconciliation and after-sales verification.
3. How We Use Your Information
Your personal data will only be used for the following legitimate purposes: Complete order production, shipment and logistics notification, send order tracking information via email; Verify your account identity, solve after-sales inquiries, warranty maintenance and customer service issues; Send product update, new arrival and exclusive discount newsletters (you may unsubscribe at any time via the link attached to every marketing email); Optimize website page layout, product display and shopping experience based on browsing behavior; Comply with cross-border e-commerce regulatory requirements, tax and customs record filing obligations. We will never use your personal information for unrelated commercial marketing without your separate written authorization.
4. Information Sharing & Disclosure
We promise not to sell, rent or transfer your personal information to third-party marketing companies for profit. Your data may only be shared in the following necessary scenarios, and all third parties are bound by strict data confidentiality agreements: Authorized logistics carriers: only provide necessary delivery name, address and contact information to complete parcel transportation; Official payment service providers (PayPal, credit card processors): encrypted transmission of payment data for order settlement; Email marketing & website analytics service vendors: anonymized browsing data only; Legal mandatory requirements: disclose information to judicial, customs and regulatory authorities when required by valid legal documents. Your personal data may be transmitted to overseas third-party service providers for order fulfillment. We will implement standardized security measures to protect cross-border data transmission.
5. Data Storage & Security Protection
All your personal data is stored on encrypted secure servers located in China, with multi-layer firewall and access permission control to prevent unauthorized access, leakage or tampering; User account passwords are stored in irreversible encrypted form; we cannot view your plaintext login password; Transaction and order records will be securely retained for 7 years to meet tax and legal filing requirements. All expired invalid personal information will be cleared regularly in encrypted mode. In case of confirmed data leakage, we will notify all affected users and relevant regulatory authorities without unreasonable delay.
6. Your Rights Over Personal Data
You have the following rights to your personal information: Access right: Contact our customer service to query all your stored personal data; Correction right: Modify wrong address, contact and personal information in your account backend; Erasure right: Apply to delete your account and related personal data (except order records required by law to retain); Unsubscribe right: Stop receiving marketing email newsletters via the unsubscribe link at the bottom of each email; Withdraw consent right: Notify us to stop collecting non-necessary browsing technical data.
7. Cookie Usage Rules
Our website uses cookies to record shopping cart status, login identity and browsing preferences, which helps you get a smoother shopping experience. You can turn off cookie storage in your browser settings, but some website functions such as shopping cart and account login may be unavailable after closing cookies.
8. Minors Protection
Our products are not targeted at minors under 18 years old. If you are under 18, please do not submit any personal information to our website without the consent of your guardian. We will delete all minor user data upon guardian's request.
9. Contact For Privacy Inquiries
If you have any questions, requests or complaints about this Privacy Policy and your personal data protection, please contact our customer service team via official email.
